Cottage Vet Privacy Policy

Effective Date: 01/01/2025

Introduction

At Cottage Veterinary Clinic, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://cottagevet.ie), contact us, or use our services.

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Pet information (e.g., pet’s name, breed, medical history)

b) Non-Personal Information

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on the website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide veterinary services and care for your pets.

  • To respond to your inquiries and appointment requests.

  • To send reminders about vaccinations, check-ups, or treatments.

  • To process payments and manage billing.

  • To improve our website’s functionality and user experience.

  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, IT support).

  • Legal Obligations: We may disclose your information to comply with legal obligations or protect our rights.

  • Veterinary Referrals: With your consent, we may share pet health records with other veterinary professionals for specialist care.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies to:

  • Understand website traffic and visitor behavior.

  • Remember your preferences and settings.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

  • Restriction: Request that we restrict the processing of your data.

  • Data Portability: Request that we transfer your data to another service provider.

  • Objection: Object to the processing of your data for certain purposes.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Updates to This Privacy Policy

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Cottage Veterinary Clinic

Address: Walshestown,
Newbridge,
Kildare
W12 FY51

Phone: 045 434 848
Email: info@cottagevet.ie

Thank you for trusting Cottage Veterinary Clinic. We are committed to protecting your privacy and ensuring your experience with us is safe and secure.

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